FAQs
When will my products ship out?
Our aim is to have products shipped out within one to three business days.
Do you ship internationally?
No.
Can I return products?
We do not accept returns once a product is shipped. We offer free shipping when sending rugs to our customers. These products are frequently handmade and antique, so we do our best to provide pictures, descriptions, and curate the best quality rugs. Please review the pictures and descriptions carefully before purchasing.
Do you sell products locally?
We typically do not sell locally, but hope to do so in the future at Beard and Lady Inn.
When is your order cutoff time?
We aim to ship items placed before 12pm EST on the same day of the order. Orders placed after 12pm EST will be processed the following business day. If there will be a delay in shipping, we will contact you to notify you of any delays and ensure that you get your items as soon as possible.